PSD2 – what you need to know
Due to the accelerated growth of electronic payments and the increase of online card fraud, the European Commission released the Payment...
Set up more than one promotional code for a promotion or special rate
Now, when adding a code on a Promotion or special rate, you will find a new button that allows you to...
Hoteliers Are Getting Savvier at Driving Their Own Reservations
We recently caught up with James Bishop from SiteMinder, a GuestCentric partner for channel management, and we revisited the topic of...
How much are you spending on channel commissions?
You can now have a better sense of how much you are paying for each channel reservation. For each reservation from...
Webinar: How to optimize your hotel revenue across all channels
Optimization Strategy Backed by Data This webinar will teach you how to establish a strategic price strategy that is not dependant...
Explore new cancellation reasons
You and your guests can now better specify the reasons for a reservation cancellation. Up until now, hoteliers only had 3...
Customer-exclusive webinar series
Make the most of GuestCentric’s Application Register today for brand new webinar series with all the secrets to master application and...
Cancel reservations from booking.com
It is now possible to automatically send information about a cancelled reservation due to a “No-show”. This feature is only valid...
Marketing automation – large-scale personalised customer service
How can marketing automation transform marketing teams and their outreach? GuestCentric's VP of North America, Filipe Machaz, shares his insights in...
New language available in your backoffice: Ukrainian
Expand your market reach with one more language Now you can target a new market by adding a translation to Ukrainian to...
July 8 – How to increase revenue by utilizing on bleisure trends
GuestCentric and GHOTW’s CEO, Pedro Colaco, is a speaker for the Hotel Summit on July 8, at Heythrop Park, Oxfordshire. In...
Celebrating 8 international awards
Congratulations to our clients Hotel Meira, Quinta da Comporta, The Gate, Hotel da Baixa and Gran Cruz House. We are very...
Quality Score & OTAs Visibility: Webinar Takeaways
There’s no denying that OTAs can provide great visibility to your hotel, making them a necessary tool to increase exposure and...
Save time with the new PMS reservations delivery status indicator
With the new column “Sent to PMS”, a new addition to the reservation grid, you can now see if a reservation...
Discover the new cancellations and guarantee per day
You can now set cancellations and policies per day for rooms and promotions. The base setup is processed the same way...
