GuestCentric Service

GuestCentric Spring’10 edition

May 5, 2010 4 min read

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GuestCentric Spring’10 edition

Reading Time: 4 minutes

Hello,

The new Spring Edition of GuestCentric e-commerce cloud is now live! This new release is the foundation to make the GuestCentric platform more flexible and faster than ever. We have opened up the platform to allow a community of developers and designers to contribute to the development of our platform and this will create more choice for independent hoteliers. If you have anything you would like to tell us, do not hesitate to send us an email to suggestions@guestcentric.com, and keep checking back for additions and improvements.

Just launched!

1

New API for open community

2 GuestCentric is creating the foundations for exciting developments

GuestCentric just published a public API (Application Programming Interface) and with it we are allowing a new community of developers to build new features, gadgets, plugins and interfaces on top of our platform.

Portable Booking Engine

3 Develop your own website and just plug your GuestCentric booking engine inWith the new plugins for the popular content management systems Joomla and WordPress, developing a new hotel website and integrating it with GuestCentric powerful booking engine and back-office couldn’t be easier.

Easier and faster website uploads

4 Same host provider, new GuestCentric websiteFor customers that publish their websites on external hosting providers, the publication via FTP just got easier and so much faster. New integration with Microsoft based servers using IIS widens your choice of providers

Better support

support_selfservice Customer service portals for closer interactionIn order to provide faster, more responsive service to your needs we have created three new customer oriented portals: the Customer Portal where users can log cases and the new Twitter Support for updates and status off the platform. The immediate result of these great tools will be a better customer service that will lead to an even better platform performance.

Share your ideas

5 Make your mark on future developmentsGuestCentric launched the new GetSatisfaction customer community websitewhere customers can share experiences and provide feedback such as feature suggestions. The immediate result of these websites will be a better customer service that will lead to even better platform performance.

Expanded page design

6 Develop more elaborated page contentWith the new “page HTML edit” feature on your page edit tab, we added a new boost on your page content development skills. Now you are able to develop HTML for a specific content page and deploy it directly on GuestCentric platform. This will allow you to add another level to your website content with total control.

Bigger, stunning images!

7 Your images are getting bigger but their weight isn’tDesign tendencies as well as screen resolutions are pointing to bigger and bigger pictures on websites. With the new compression algorithm, you can add bigger pictures to your GuestCentric’s media manager that will allow you to frame them and crop them to the optimal web compression.

A polyglot Booking Engine

8 Vau, tämä on hienoa! (Wow, this is great!)We continue our commitment to internationalize our platform thus allowing easier interactions with all guests. In this edition we added Finnish support.

Easier and faster website uploads

9 Google power for e-mail reliabilityTo ensure e-mail reliability, GuestCentric moved its platform e-mail mechanism to Google’s Gmail service. This top-notch e-mail service is now sending all platform notifications such as new reservations.

Dig deeper into your analytics

11 Get better information to make better decisionsWith the improved booking engine reports you will have a clearer view on your performance. The enhanced reports will now allow you to view results by check-out date thus providing a clearer view on performance per best offer, best customer or best country.

Enjoy!
GuestCentric Team
Filipe Machaz
VP of Product Management

3 Comments
  1. Hai Liszewski

    Hi webmaster, excellent article. I'd like to put some of the text on my blog - I hope you don't mind if I post a url back?

  • Club Penguin

    Nice post. Have you ever considered web design? It's really growing.

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