GuestCentric Service

GuestCentric Summer ’09 Edition

July 2, 2009 3 min read

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GuestCentric Summer ’09 Edition

Reading Time: 3 minutes

Hi,

I hope you had a great Spring. Now that Summer 09 has arrived, so has the update to the GuestCentric system. While in Spring 09 we focused on the guests’ needs, we focused this new edition on the needs of the hoteliers: fine-tuning usage of the platform to make daily tasks easier.
We are working hard to boost direct business while providing an easy-to-use tool, so listening to suggestions is critical. If you have anything you would like to tell us, do not hesitate to let us know by sending us an email to suggestions@guestcentric.com, and keep checking back for additions and improvements.

Readability

 1 The first thing you will notice is that we worked extensively on the look and feel of system with more space and icons on all pages for better readability.

Better website control

2 Many of our users wanted improvements in the website control area. The new Summer 09 edition includes:

  • Revamped Website management area: Improved workflows, icons and introduced descriptive notes.
  • Gadget content display in Preview: E.g. Google Maps, TripAdvisor previews provide better control before publishing website.
  • Orderable pictures: Pictures in the picture gallery can now be ordered.
  • Automatic Google Maps coordinates: Latitude and longitude coordinates inserted automatically from the property address.
  • Landing pages: Pages can now be created without being displayed in the menu or footer to target advertising or promote special events and services.

Improved SEO

 3 The SEO section has been improved to provide automation of default configuration and explanatory notes for advanced users.

  • Default keywords: Set of default keywords like hotel name or city of the property inserted in new pages.
  • Best-practices: Notes with best practices regarding setting page titles, keywords and page description added for users that want to improve SEO beyond the default configuration.

One-click booking for room types

4 Similar to the Promotions page, the Rooms page now boasts a book now button that pre-selects the offer in the booking engine making them truly one-click away from completing the booking.

Monthly Report ( Silver and Gold Edition only )

 5 An executive summary of your GuestCentric platform performance will be sent by e-mail in PDF format at the beginning of every month so you can monitor your most important e-Commerce performance indicators.

Integration with Google Adwords/Analytics

(BETA for Gold Edition only )

6 For advanced Google Adwords/Analytics users performance tracking is now simpler by inserting the tracking codes on your GuestCentric site.

  • Google Adwords conversion codes can now be inserted to track AdWords campaign performance
  • Contacts and Reservations can now be tracked under Google Analytics with pre-defined URLs for conversion pages and funnels. Note: This feature is currently under beta testing. This feature will become available for Gold customers only.

Enjoy!
GuestCentric Team
Filipe Machaz
VP of Product Management

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