Shame on you, unruly OTAs!
Once upon a time: rate parity, trust and best rate guarantee There was a time when transparency and trust were undoubtedly...
PSD2 – what you need to know
Due to the accelerated growth of electronic payments and the increase of online card fraud, the European Commission released the Payment...
Should you rush the translation of your website to Mandarin?
Bai Du vs Google We can all agree that China is a HUGE market. Its internet users top the combined population...
Set up more than one promotional code for a promotion or special rate
Now, when adding a code on a Promotion or special rate, you will find a new button that allows you to...
Hoteliers Are Getting Savvier at Driving Their Own Reservations
We recently caught up with James Bishop from SiteMinder, a GuestCentric partner for channel management, and we revisited the topic of...
How much are you spending on channel commissions?
You can now have a better sense of how much you are paying for each channel reservation. For each reservation from...
Webinar: How to optimize your hotel revenue across all channels
Optimization Strategy Backed by Data This webinar will teach you how to establish a strategic price strategy that is not dependant...
Explore new cancellation reasons
You and your guests can now better specify the reasons for a reservation cancellation. Up until now, hoteliers only had 3...
Customer-exclusive webinar series
Make the most of GuestCentric’s Application Register today for brand new webinar series with all the secrets to master application and...
Why you should bet on the dark horse – expanding your reach with the GDS
Although it has long been said that the GDS systems are out-dated, with limited capabilities and benefits, the facts suggest otherwise. ...
Cancel reservations from booking.com
It is now possible to automatically send information about a cancelled reservation due to a “No-show”. This feature is only valid...
Marketing automation – large-scale personalised customer service
How can marketing automation transform marketing teams and their outreach? GuestCentric's VP of North America, Filipe Machaz, shares his insights in...
Introduction to SEO: webinar takeaways
SEO is fundamental to increase both the quantity and the quality of your website’s traffic, meaning potential buyers. It can also...
New language available in your backoffice: Ukrainian
Expand your market reach with one more language Now you can target a new market by adding a translation to Ukrainian to...
Low traffic on your hotel’s website? Referrals are your friends!
Many hotels struggle to get traffic to their websites - whether it has just been launched, during a lower season or...
