How Boutique Hotels can Reclaim their Fair Share from OTAs
As 2025 approaches, boutique and design hotel groups—especially those balancing bustling city center hotels with countryside or beach properties—face a pivotal...
Opinion articles
As 2025 approaches, boutique and design hotel groups—especially those balancing bustling city center hotels with countryside or beach properties—face a pivotal...
For GuestCentric's Latest in Travel podcast series in 2024, I had the privilege to engage with various experts across the travel,...
2024 was a wake-up call for the hotel industry. Record performance may have stolen headlines, but the reality was less glamorous:...
In May 2024, the European Union designated Booking.com as a gatekeeper under the Digital Markets Act (DMA), a move intended to...
Although hotel departments have historically operated in silos, the way consumers interact with hotels nowadays highlights the increased need for consolidation...
An independent hotel starts with a unique vision and concept. Unlike standardized chains, independent properties and collections have the opportunity to...
Maintaining a strong hotel brand is essential for long-term success in the hospitality industry, as the behemoths Marriott, Hilton and Accor...
https://youtu.be/nSSYx1O4WmA With the abundance of options, varying prices, and the uncertainty about making the right choice, booking travel is typically a...
In recent years, sustainability has transitioned from a trendy buzzword to a fundamental operational pillar. The importance of sustainability is underscored...
By Guest Contributor, John McAuliffe - Founder of Purpose & Promise In today’s crowded and competitive online marketplace, understanding the customer...
Hotel digital marketing strategies are crucial to grow direct bookings reduce dependency on intermediaries. As consumer attention spans dwindle and behaviors...
According to a study by the Max Planck Institute, Technical University of Berlin, Technical University of Denmark, and University College, the...
Since beginning my HR career over seven years ago, diversity and inclusion in the workplace has been a frequently and widely...
In an era of constant evolution, industries must continuously innovate to stay competitive. The hospitality sector is no exception, with hotel...
We have to admit that the hotel world is complex, absorbing and very fast-paced. There is a fierce debate about the...